Privacy Policy

This Privacy Policy explains how HookPilot collects, uses, stores, and shares information when you visit the website, create an account, generate content, or purchase a subscription. HookPilot is designed for creators, brands, and businesses using AI to produce social media captions and related marketing copy.

By using HookPilot, you agree to the practices described in this policy. If you do not agree, please do not use the service.

We collect information you provide directly, including your email address, account credentials, billing-related information, and the prompt details you submit when generating content. Prompt details can include niche, tone, audience, keywords, context, and other campaign information.

We also collect service-related data such as generated outputs, subscription status, usage counts, and technical information needed to operate the platform securely and reliably.

We use information to provide and improve HookPilot, authenticate users, save generation history, process subscription payments, enforce plan limits, respond to support requests, and maintain security.

We may also use aggregated or de-identified usage data to understand product performance and improve the customer experience, but we do not sell your personal information.

HookPilot relies on trusted service providers to operate. Supabase is used for authentication and database storage, Stripe is used for subscription billing, and OpenAI is used to generate caption outputs based on the prompts you submit.

These providers may process information on our behalf as needed to deliver the service. Your use of HookPilot is also subject to the applicable terms and privacy practices of those providers.

We keep account details, generation history, and subscription records for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and enforce agreements.

We use commercially reasonable safeguards to protect customer information, but no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

You may request access to, correction of, or deletion of your account information by contacting us at support@hookpilot.co. We may need to retain certain data where required for legal, billing, fraud-prevention, or legitimate business purposes.

Depending on where you live, you may have additional privacy rights under local law. HookPilot will review and respond to reasonable requests in accordance with applicable law.

We may update this Privacy Policy from time to time to reflect product changes, legal requirements, or operational updates. When we make material changes, we will update the effective date on this page.

If you continue using HookPilot after changes become effective, that continued use will be treated as acceptance of the updated policy.

If you have questions about this Privacy Policy or our handling of data, contact HookPilot at support@hookpilot.co.